For Better, Worse, Or Divorce Podcast

In this episode, Brian Walters meets with Katy Justice, the Director of Client Experience at Walters Gilbreath, to discuss the intake process and what someone can expect when calling the firm for the first time. Brian and Katy talk about common complaints and concerns they hear from potential new clients as well as how some negative experiences of their own inspired them to try to make the onboarding process at the firm as quick and painless as possible.

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